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EagleTech Innovations
Sheet 08 / Backup and continuity

A copy you have never restored from is a rumor.

Backup is the line founders assume is handled and the one that most often is not. The SaaS accounts holding your mail, your documents, your books, and your directory are almost never included in anything, because the provider keeps the service running and everybody reads that as keeping your data. Those are different promises.

N-able CoveDropsuiteRestore verification
9 lines / machines and saas / restores that get tested
Lines on this sheet9
PlatformsCove by N-able, plus Dropsuite
Rate basisMachine, user, file, or tenant
VerificationAvailable as its own line

The gap is almost always the accounts, not the machines

Most teams have something for the laptops, even if it is a folder syncing to a consumer service. Almost nobody has anything at all for the Microsoft tenant, for Workspace, for the Entra directory, or for the books. The platforms are excellent at staying available and are explicit that retaining your data is your responsibility, which is a sentence people read once during setup and never again.

A deleted mailbox, a directory change made by somebody with too many rights, or a books file that gets corrupted are all ordinary events. Without a copy they become a very bad quarter.

A backup reachable from the machine it protects is a backup an attacker can reach too.

Held away from what it protects, and actually tested

Copies are kept apart from the systems they cover, which is the entire point. A backup reachable from the machine it protects is a backup an attacker can reach too.

The verification line exists because untested backups fail at the worst possible time. Rather than assuming a restore works, it runs and confirms that protected systems come back. It is the cheapest line on this sheet and the one that most often turns out to matter.

Lines on this sheet

Specifications and rates

Prices below are pulled straight out of billing. Anything you add sits in your basket while you carry on reading.

Fortify-CDP-FFSpecification

Working File History

Rolling protection for live documents, on N-able Cove

Version history for the documents in progress on a Windows workstation, for the recovery that is actually most common: one file, one bad save, one afternoon ago.

  • Frequent capture of the working files somebody is editing today.
  • Restore an individual file at a chosen point rather than an entire machine.
  • Sits alongside image backup rather than replacing it.
Runs onN-able Cove
ScopeWorking files on a Windows workstation
GranularityFile level, with version history
Best fitThe single file mistake, which is the common case
Rate basisWindows workstation, monthly
Fetchingper Windows workstation
billed monthly, up frontQTY
Fortify-CDP-WKSTNSpecification

Workstation Image Backup

Whole disk imaging, on N-able Cove

A complete image of a workstation, so a failed drive or an encrypted machine is a rebuild you schedule rather than a week you lose.

  • Full image capture, not only the folders somebody remembered to include.
  • Restore an individual file or the whole machine from the same copy.
  • Ciphered while moving and while resting, then parked well away from the machine.
Runs onN-able Cove
ScopeComplete workstation image
RestoreIndividual file through to full machine
StorageHeld apart from the protected system
Rate basisWorkstation, monthly
Fetchingper workstation
billed monthly, up frontQTY
Fortify-CDP-SRVRSpecification

Physical Server Backup

Bare metal imaging, on N-able Cove

Image protection for physical servers, including the machine in the closet that runs a license manager nobody has thought about since it was installed.

  • Full image protection for physical server hardware.
  • Application aware handling for supported workloads.
  • Restore to the same hardware or to replacement hardware.
Runs onN-able Cove
ScopePhysical server, full image
WorkloadsApplication aware protection where supported
RestoreSame hardware or replacement hardware
Rate basisPhysical server, monthly
Fetchingper physical server
billed monthly, up frontQTY
Fortify-CDP-VMSpecification

Virtual Server Image Backup

Hypervisor guest imaging, on N-able Cove

The same image protection for virtual servers, counted per virtual machine so the invoice matches what you actually run.

  • Image protection per virtual machine across supported hypervisors.
  • Restore a file, a volume, or the entire virtual machine.
  • Counted by virtual machine, not by host, which is usually the cheaper answer.
Runs onN-able Cove
ScopeVirtual machine, full image
RestoreFile, volume, or whole machine
CountingPer virtual machine
Rate basisVirtual server, monthly
Fetchingper virtual server
billed monthly, up frontQTY
Fortify-CDP-M365Specification

Microsoft 365 Protection

Tenant side copies for Microsoft 365, on N-able Cove

Independent protection for Exchange Online, OneDrive, SharePoint, and Teams content, because Microsoft keeps the service running and expects you to keep your data.

  • Covers mail, files, sites, and Teams content for a licensed user.
  • Restore an item, a mailbox, or a site without opening a support case.
  • Retention that follows your policy rather than a platform default.
Runs onN-able Cove
ScopeExchange Online, OneDrive, SharePoint, Teams content
RestoreItem, mailbox, or site level
RetentionSet by your policy
Rate basisLicensed user, monthly
Fetchingper licensed user
billed monthly, up frontQTY
Fortify-CDP-GWSSpecification

Google Workspace Protection

Independent copies for Workspace, on Dropsuite

The same independent copy for Gmail, Drive, Calendar, and Contacts, held outside Google so a deletion inside Workspace is not the end of the story.

  • Covers Gmail, Drive, Calendar, and Contacts for a licensed user.
  • Search and restore individual items without an administrator hunt.
  • Copies held outside the platform they protect.
PlatformDropsuite
ScopeGmail, Drive, Calendar, Contacts
RestoreItem level, with search
StorageIndependent of Google Workspace
Rate basisLicensed user, monthly
Fetchingper licensed user
billed monthly, up frontQTY
Fortify-CDP-QBOSpecification

QuickBooks Online Protection

Ledger copies held off platform, on Dropsuite

A copy of the books. Bad imports, deleted transactions, and a change nobody can explain are all ordinary events, and none of them are reversible without one.

  • Scheduled protection of the company file and its transaction history.
  • Restore to a point in time rather than reconstructing from statements.
  • Priced per company file, which is how accountants already count.
PlatformDropsuite
ScopeQuickBooks Online company file
RestorePoint in time
Best fitAnyone whose bookkeeping is not reconstructable by hand
Rate basisCompany file, monthly
Fetchingper company file
billed monthly, up frontQTY
Fortify-CDP-EntraSpecification

Entra ID Configuration Backup

Tenant directory snapshots, on Dropsuite

Cover for the directory itself: accounts, group membership, role assignment, policy. When somebody with broad rights changes something on a Friday, this is how you find out what it looked like beforehand.

  • Captures directory objects, group membership, roles, and policy configuration.
  • Gives you a reference point for what the tenant looked like before a change.
  • Priced per tenant, because a directory is one thing.
PlatformDropsuite
ScopeEntra ID users, groups, roles, and policy configuration
UseReference and recovery after an unwanted directory change
CountingPer tenant
Rate basisTenant, monthly
Fetchingper tenant
billed monthly, up frontQTY
Fortify-CDP-ContinuitySpecification

Restore Verification

Proof that a restore actually works, on N-able Cove

Automated proof that the copies work. A restore is performed on a schedule and confirmed, so recovery stops being a belief and becomes a record you can show somebody.

  • Scheduled restore of protected systems, run and verified automatically.
  • Evidence of a successful recovery, dated, for the systems you nominate.
  • Failures surface while they are still inconvenient rather than catastrophic.
PlatformN-able Cove
FunctionAutomated restore, performed and verified on a schedule
OutputDated evidence that recovery succeeded
RequiresA backup line on the same system
Rate basisProtected system, monthly
Fetchingper protected system
billed monthly, up frontQTY
Honest scope

Where this sheet stops

Backup carries more comfortable assumptions than any other product we sell, so here are the ones worth dismantling before you buy.

  • Backup is not version control. You get the repository as it stood at one moment. Nothing about that replaces a hosted origin, and it hands you no history, no branches, and no review.
  • Recovery takes as long as the data is large. A full machine image restored over a domestic connection takes real hours. If you have a recovery time you need to meet, tell us during scoping and we will size for it rather than discover it during an incident.
  • SaaS protection follows what the vendor exposes. Each platform publishes what its interface makes available. Anything a provider does not expose cannot be captured by us or by anybody else.
  • Verification covers the systems you nominate. Restore testing runs against the systems on that line. Anything not enrolled onto it remains untested, and untested is the state most backups are found in.
  • It does not undo disclosure. If material was copied out, restoring your own file changes nothing about the copy somebody else now has. Backup answers loss and corruption, not exposure.
NOTE 01

Heads up: card statements show FORTIFY 24X7 - EagleTech Innovations is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.

Sheet 03Detection and responseSheet 04Execution controlSheet 05Data protectionSheet 06Inbox defenseSheet 07Fleet managementSheet 08Backup and continuity
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